FAQs
Ordering & Payment
How do I place an order?
Simply browse our collection, select the item you like, and click "Add to Cart." Proceed to checkout to complete your purchase.
What payment methods do you accept?
A: We accept all major credit cards, debit cards, PayPal, and other secure payment options displayed at checkout.
Can I customize my furniture?
A: Yes, many of our pieces can be customized. Contact our team for special design services and personalized orders.
Shipping & Delivery
Do you offer nationwide delivery?
A: Yes, we deliver to most locations nationwide. Additional fees may apply for remote areas.
How long does delivery take?
A: Delivery times vary by product and location, but most orders are delivered within 7–14 business days. Custom orders may take longer.
Can I track my order?
A: Yes, you will receive a tracking link once your order has been dispatched.
Returns & Exchanges
What is your return policy?
A: We accept returns within 14 days of delivery for unused and undamaged items. Custom furniture is non-refundable.
How do I initiate a return or exchange?
A: Contact our customer support team with your order details, and we’ll guide you through the process.
Furniture Care
How do I maintain my furniture?
A: We recommend using a soft cloth and mild cleaning products. Avoid direct sunlight and excessive moisture to prolong the life of your furniture.
Do you offer repair services?
A: Yes, we provide repair and maintenance services for our products. Contact us for more details.