Legal
Accessibility
Last updated: March 25, 2025
Norhom is committed to ensuring that our website is accessible to people with disabilities. We believe that everyone deserves equal access to our content, products, and services, and we are actively working to improve the accessibility of our digital experience in accordance with established standards and applicable law.
Our Commitment
Norhom strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, motor, and cognitive impairments.
We view accessibility as an ongoing effort and are continuously working to improve the usability of our website for all visitors. Our team conducts periodic reviews of our website to identify and address accessibility barriers.
Standards We Follow
Our accessibility efforts are guided by the following standards and regulations:
- WCAG 2.1, Level AA — the internationally recognized standard for web accessibility, published by the W3C Web Accessibility Initiative (WAI).
- Americans with Disabilities Act (ADA) — we are committed to providing equal access to our website in compliance with the ADA.
- Section 508 of the Rehabilitation Act — where applicable, we follow Section 508 standards for electronic and information technology accessibility.
Accessibility Features
We have implemented a number of features to improve the accessibility of our website, including:
- Semantic HTML structure to support screen readers and assistive technologies.
- Descriptive alternative text for product images and visual content.
- Keyboard navigation support throughout the site.
- Sufficient color contrast ratios for text and interactive elements.
- Clear and consistent page layouts and navigation.
- Form labels and error messages that are descriptive and accessible.
- Focus indicators for interactive elements when navigating by keyboard.
Third-Party Content
Some content and functionality on our website is provided by third-party services, including our e-commerce platform (Shopify), payment processors, and embedded tools. While we cannot always directly control third-party content, we actively encourage our vendors and service providers to prioritize accessibility in their own products and updates. We evaluate accessibility conformance as part of our vendor selection process.
Ongoing Efforts
Accessibility is a continuous process. We incorporate accessibility checks into our publishing and development workflow for all new and updated content. Our team periodically audits the website to identify areas for improvement and address any newly identified barriers in a timely manner.
We are committed to responding to accessibility concerns and to making reasonable accommodations to ensure that our website is usable by as many people as possible.
Known Limitations
While we strive to meet WCAG 2.1 Level AA standards across the entirety of our website, there may be some areas that are still in progress. We are actively working to resolve any known issues and appreciate your patience as we continue to improve. Some third-party tools and integrations may not yet fully conform to accessibility standards — we are continuously advocating for those updates on behalf of our users.
Contact Us
If you experience any difficulty accessing any part of our website, or if you have feedback or suggestions on how we can improve accessibility, we want to hear from you. We will respond to all accessibility-related inquiries within 72 business hours.
Email: hello@norhom.com
Address: 524 West Calle Primera, San Diego, CA 92173, US
When reaching out, please include a description of the specific accessibility barrier you encountered, the web page or feature involved, and your contact information so we may follow up with you directly.